Rates & Cancellation Policy

Insurance

I currently do not accept insurance, but I am an out of network provider. You must provide out-of-pocket payment for services provided at time of session. However, services may be covered in full or in part by your PPO health insurance or employee benefit plan. Any coverage of mental health services provided by your insurance company will be sent to you after services are rendered. You can check your coverage by asking your insurance provider the following questions:

  • Do I have out-of-network mental health (outpatient) insurance benefits?
  • What is my deductible and has it been met for this year?
  • How many outpatient sessions per year does my health insurance cover?
  • What is the coverage amount per therapy session (i.e., reimbursement rate)?
  • Is approval required from my primary care physician?

Rates and Reduced Fee

I offer a free 10-minute phone consultation for new clients. Please inquire about rates. Reduced fee services are available on a limited basis.

*Click here to read more about my rates and the No Surprises Act/Good Faith Estimate.

Payment

Session fees are to be paid at time of service, even if your insurance covers out-of-network providers. Cash, check, and all major credit cards are accepted.

Cancellation Policy

If you do not show up for your scheduled therapy appointment, including remote sessions, and you have not notified me at least 24 hours in advance, you will be required to pay the full cost of the missed session. This policy is designed to respect the time management and scheduling for all other clients and therapists impacted within the office.

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Good Faith Estimate

You have the right to receive a "Good Faith Estimate" explaining how much your medical care will cost. ​The "Good Faith Estimate" shows the total estimated cost of services that are reasonably expected for your mental health care needs based on the information known at the time the estimate is created; therefore, the actual services or charges may differ from the original estimate. The Good Faith Estimate is not a contract and does not require you to obtain the services from the provider identified in the estimate.

According to the No Surprises Act, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.

Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.

If you receive a bill that is at least $400 more than your Good Faith Estimate, you may start a dispute resolution process with the U.S. Department of Health and Human Services (HHS). If you choose the dispute resolution process, you must start the dispute process within 120 calendar days (about 4 months) of the date on the original bill. There is a $25 fee to use the dispute services. If the agency reviewing your dispute agrees with you, you will have to pay the price on the Good Faith Estimate provided to you. If the agency disagrees with you and agrees with the health care provider or facility, you will have to pay the higher amount.

Make sure to save a copy or picture of your Good Faith Estimate.

The Good Faith Estimate does NOT include any unknown or unexpected costs that may arise during treatment. There may be additional items or services that are recommended as part of your mental health care services that must be scheduled or requested separately and, therefore, may not be reflected in the Good Faith Estimate. **Any additional services provided and billed for will be discussed with you in advance by Dr. Violante.

**It is recommended you first contact Dr. Violante to let her know the billed charges are higher than the Good Faith Estimate. You can ask her to update the bill to match the Good Faith Estimate, ask to negotiate the bill, or ask if there is financial assistance available. The initiation of the dispute resolution process will not adversely affect the quality of health care services provided to you.

To learn more about the No Surprises Act click here: https://www.cms.gov/nosurprises